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The first meeting with our clients, once they have committed to working with us, is one of the most important first steps of a project. We prefer to meet at our clients’ home for this meeting, which allows us to discuss not only the technicalities of the project, but also to search their soul and understand what their hopes and visions are for the end result. After all, our core belief is that we build the home of their dreams, or to renovate their kitchen to make it work in a way that they envisioned it to be used for their family, or to create a spa like luxurious retreat in their master ensuite where they would relax after a long day at work… whatever our clients hope to achieve is what we want to give them.
Once we have an understanding of our clients’ needs and wants, we go to work designing the space. There may be several revisions after a winning plan is chosen. If it is a larger project, such as building a home, adding a second storey or expanding the existing layout, the services of a professional architect and/or engineer would be required. A permit application to the city is submitted and once approved we can start building. Alternatively, for smaller remodels that are only cosmetic in nature, the process is a lot simpler and can be executed much faster.
Next step is to discuss finishes that the clients would like to see in their home. In a lot of cases we would bring on board our interior designer who would work with the clients to achieve their visions with respect to colour schemes, textures and styles.
Once the clients have decided on all of their materials and finishes, we start the construction phase. Throughout the project, we have regular meetings with our clients to ensure that they are updated on what we are working on. These regular follow ups are crucial to the success of the project as they give our clients the opportunity to give their feedback or to ask any questions that they might have.
Once the project is completed, we will schedule a final walk through with our clients to give them the opportunity to inspect the finished product. Needless to say, if there are any concerns that the clients raise during this final walk through, we make sure that it is addressed swiftly.
We take great pride in our work and our clients’ satisfaction is what fuels our desire to do an amazing job and excel at what we do. We truly believe that one is as good as their last project, and we strive to go above and beyond our clients’ expectations each and every time.